Changing the world through happier workplaces

Could the solution to the growing level of fear and uncertainty felt by millions, be as simple as happier workplaces? Could the answer to the number of authoritarian and unaccountable political leaders taking control of governments all over the world be as simple as happier workplaces? Could the answer to the depression pandemic spreading over... Continue Reading →

Leaders, you are more powerful than you know… but with this power comes responsibility

The best job I ever had was totally unexpected. I was asked to manage a call centre providing information to frustrated people who weren't able to work out the system themselves. Often by the time they reached for the phone to ask for help, they had also reached breaking point. Having no experience with telephony... Continue Reading →

What does resilience look like?

Small businesses are facing extreme challenges as a result of the COVID-19 outbreak. Many employees are uncertain about their future and some, such as airlines employees are being stood down. Each and every one of us is affected and several of us are fearful. The uncertainty can be overwhelming, and the collective anxiety is, for... Continue Reading →

Keeping the doors open during coronavirus

#Creative solutions to keep the doors open during the coronavirus #How can we adapt if foot traffic into local businesses stops?   No one wants local small businesses to fail although many of us feel powerless to help. But, just for a moment, imagine that there are ways that we can help?  I think there are,... Continue Reading →

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